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CAD integration

Integration overview for developers extending Blue Light Maps from a CAD platform.

  • Capita (Cleric, Pinnacle) — REST + WebSocket
  • Frequentis ICCS — secure messaging bridge
  • Northgate — REST

If your CAD platform isn’t listed here, the integration typically takes 3–4 weeks of engineering work.

Two principal flows:

  1. Incident push — CAD → Blue Light Maps. New incidents trigger a push to assigned units’ devices in < 1 second.
  2. Status / telemetry pull — Blue Light Maps → CAD. Status updates and route metrics flow back into CAD records.

Mutual TLS between CAD and Blue Light Maps endpoints. Per-platform API keys managed via your service’s secret store.

A reference TypeScript client is available on request — covers incident push, status updates, and telemetry retrieval. Contact integrations@bluelightmaps.com.